The Way Christian Academy (“The Way”) is a Christian daycare and private school in Jacksonville, Florida. When they approached Overwatch Media, LLC, they needed their first website and a simple way for parents to get some of their information online. Through Overwatch Media’s Free and Discounted Website Design Program, a simple website request grew into implementing a set of tools that help parents register, stay informed, and help staff work more efficiently.

As part of the project, Overwatch Media, LLC:

1. Created a New Website and Original Photography

Overwatch Media designed and built a brand-new website for The Way and provided photography to showcase classrooms, facilities, and the environment families could expect. All this plus implementing SEO (Search Engine Optimization) in their site. Once the site was launched, parents quickly began using it to learn about programs and reach out to the school.

2. Implemented an Online Waitlist

By using low-cost software The Way already had available (but wasn’t fully using), Overwatch Media created an online waitlist form. Parents can now easily request to be contacted when a spot opens for their child. This waitlist feature has been used by parents since being published, giving the school a clearer view of demand.

3. Enabled Online Registration and Payments

Overwatch Media then set up a way for parents to register online and pay registration fees through the website. This process syncs with The Way’s existing parent management software, which:

• Reduces manual data entry
• Lowers the chance of typos and mistakes
• Speeds up how quickly parent and child information is added to their system

4. Resolved Email Delivery Issues with Microsoft 365

The Way had been experiencing problems receiving certain emails. Using their knowledge of Microsoft 365, Overwatch Media identified the cause of the issue and provided a clear method to properly address it. This helps improve communication between the school and families.

5. Automated Shot Record Alerts Using Excel and Power Automate

Staff at The Way mentioned a challenge with tracking when a student’s immunization (shot) records were coming due or becoming out of date. Overwatch Media designed a solution using Excel and Microsoft Power Automate to notify the team when shot records are nearing expiration or are already overdue.

Importantly, this method works without requiring names to be retyped from their current system into Excel, which saves time and reduces errors.

This system can reduce the risk of missed deadlines and help The Way stay compliant with health requirements.

6. Set Up Smart Tour Scheduling for Parents

Overwatch Media implemented a system that allows parents to schedule tours of the facility online. This booking system:

• Checks The Way’s work calendar and prevents bookings during existing meetings or blocked times
• Automatically adds confirmed tour appointments directly to their work calendar

This prevents double-booking and reduces the risk of staff forgetting to manually block off personal time or work meetings in a separate booking system.

7. Updated Facebook Profile

Overwatch Media helped update The Way’s Facebook page with their correct information and quickly edited the logo they already had to fit properly with how Facebook showcases them.

The Current Impact of Overwatch Media’s Work With The Way

The Way reported that Overwatch Media went above expectations in the project. What began as a request for a website grew into a set of connected tools that have helped:

• Increase visibility online and increase parent use of the website for information and inquiries
• Improve visibility into upcoming and overdue shot records
• Increase amount of parent payments through online pay
• create a basic waitlist system
• Simplify the daycare/school registration process
• reduce workers undelivered emails

Together, these changes have helped The Way better serve families, and Overwatch Media is still looking to find ways to help The Way accomplish their goals and make life easier. To take a look at The Way’s site visit https://thewayca.org

Are You a Church, School, Or Other Good Cause Company Needing Similar Support?

Overwatch Media, LLC offers a Free and Discounted Website Design Program for organizations like The Way Christian Academy. If your organization:

• doesn’t yet have a website
• needs a refresh in your website
• or has business needs that aren’t being met or wonder if they could be simplified,

We can help you make better use of the tools you already have or provide new ones, while creating a practical and engaging online experience for those you support.

Let’s Talk. To learn more or start a conversation, Use our form, or Give us at 904-420-6967 a call today so we can connect with you and help you launch your business or site. NOTE: We also offer after hours and weekend hours upon request

NOTE: We also offer after hours and weekend hours upon request